Customer Service
We are always happy to hear from our customers. If you have any questions or concerns, we’re here to help! Please contact us through one of the following methods and we will get back to you as soon as possible.
Please complete our contact form.
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482 Elizabeth Street
Burlington ON
L7R 2M2 -
Beauty representatives are available:
M-F: 8am - 5pm
SAT: 9am - 11amWe will respond to your messages as quickly as we can during representative hours.
Popular Questions
How much is shipping?
Orders over $75 qualify for free shipping (Canada Only). For specific cost and questions regarding shipping costs visit the shipping page. Read more>
Which credit cards do you accept?
We accept Visa, MasterCard and American Express.
How do I know which products are right for me?
Please contact one of our knowledgeable experts and we would be happy to assist you with selecting the correct product for your needs. Call: 1.855.357.7673 (ROSE) Email: info@rosewaterboutique.com
Will you send me a tracking number?
You will receive your tracking number after your order is sent. We will send you a shipping confirmation that will include a tracking number. This will allow you to track the location and estimated arrival time of your shipment. Please check your junk mail for this email!
What is the best way to contact you?
Call or email. One of our knowledgeable experts will be happy to assist you. Please be sure to leave your contact information and one of our experts will get back to you as soon as possible. Call: 1.855.357.7673 (ROSE) Email: info@rosewaterboutique.com